Professional Profile
Click drop down arrows to expand
About Me
My name is Alex, I am a proficient IT and accounting professional with a
diverse background in IT technical support, programming, networking,
process management, business management, and book-keeping. Skilled in troubleshooting,
software installations, and customer service with a proven track record of compliance
and operational excellence. Adept at managing and supporting IT
systems, handling accounts, and delivering continuous improvement
projects.
I excel in fast-paced environments and committed to
driving innovation and success for a growing or established
employer.
Skills
Programming Language
- JavaScript
- Java
- Python
- C
- HTML and CSS
- Linux
Operating System
- Windows
- macOS
- Linux
Software/Tools
- Microsoft Suite
- SAP ERP
- Active Directory
- Virtual Studio Code
- intelliJ
- Processing
Experience
Service Operation Analyst
- Incident management
- Change and Release management
- Event management
- IT technical support
- System technical advisor
Service Desk Analyst
- Customer service
- Efficient incident management
- Software and hardware troubleshooting
- IT Asset management
- Proactive problem management and prevention
Relocation Technician
- IT Equipment setup and deployment
- Network infrastructure relocation
- User Support During Moves
- Inventory and Asset Management
- Cross-Department Coordination
Team Lead
- Team Management and Performance
- Project Leadership
- Incident and Problem Management
- Process Optimization
- Strategic Planning and Budgeting